This is one of the most asked questions our BrainCoaches hear in the stores. And the answer is usually “Yes”. Quite a bit of training is involved in developing product knowledge, which allows us to help you find products that are fun, challenging and good for your brain. Three times a year we receive an assortment of new products to launch and all of the stores schedule an evening of training to learn about and play with 20-30 new products that will be added to our inventory. Many of our staff at HQ also need to learn about these products to help with marketing and customer service. So, this week we watched training videos created by our media department and our chief merchant. Then we got to play! Check the footage of a few of the games we played: What?, Dancing Eggs,You’ve Been Sentenced, Gary Gouda and Colorpop
So, your employees play games all day?!
Ha! I wish Tom. Unfortunately it only happens a few times a year and only for a couple of hours. But it is definitely a nice break.